Digital literacy for the elderly in KaragandaDEMO

Social initiative

Digital literacy for the elderly in Karaganda

Free courses for elderly people: we teach how to use a smartphone and the eGov portal in Karaganda.

Submit a request How to participate

Who this project helps

Elderly people 60+

Older adults who want to learn how to use a smartphone

Pensioners who need access to online government services

Location: Karaganda, Kazakhstan

Why it matters

Problem

Many elderly residents of Karaganda face difficulties using modern digital services: they do not know how to use a smartphone, cannot book a doctor's appointment through the eGov portal, pay utility bills online, or video call relatives. This limits their access to important government services and social life.

What we offer

Solution

Organization of free in-person digital literacy courses for elderly people. Training takes place in small groups with experienced volunteers. Participants learn basic smartphone skills, how to use the eGov portal, book doctor appointments, pay bills, and communicate via messengers. The courses are adapted to each participant's level.

Elderly people 60+

Older adults who want to learn how to use a smartphone

Pensioners who need access to online government services

Support

How to participate

Participation in the project is free. Financial support is not required.

Become a course participant

Submit a request

Become a volunteer or partner

Help conduct the courses: become a volunteer teacher, provide a venue, or help with organization.

Submit a request

Status: Idea

Project progress

Collecting applications and forming groups

Recruitment of participants and volunteers, determining the schedule and venues.

Preparation of training materials

Development of simple and clear instructions for using a smartphone and the eGov portal.

Conducting courses

In-person classes in small groups with volunteers, practice and Q&A.

Feedback and development

Collecting participant feedback, adjusting the program, planning new cohorts.

Frequently asked questions

Who can participate in the courses?

The courses are intended for elderly people aged 60+ and anyone who wants to learn how to use a smartphone and the eGov portal. Training is free.

What will I learn in the courses?

You will learn how to use a smartphone, book a doctor's appointment via eGov, pay utility bills online, and video call with relatives.

How does the training work?

Training takes place in person in small groups with experienced volunteers. The program is adapted to your level of knowledge.

Can I become a volunteer?

Yes, we are looking for volunteers to help conduct the courses. Fill out the form and select the appropriate participation option.

Do I need to pay for the training?

No, the courses are completely free for participants.

Where will the classes take place?

Venues will be confirmed after groups are formed. We will inform you of the schedule and address after registration.

What if I don't have a smartphone?

You can come to the courses without a device — we will help you learn basic skills and advise on how to choose an affordable smartphone.

Request

Participation application

Leave a request and we will contact you to clarify details.

● The request will go to the project CRM.

● The team will see your contacts and message.

● Your data is not published on the landing page.